Terms & Conditions
General
In these Terms and Conditions, “the Company” shall mean Uniikki and “the Purchaser” shall mean any party contracting for the supply of products by the Company.
These Terms and Conditions and any contract made between the Company and the Purchaser hereunder shall be governed by and construed in accordance with the laws of the State of Queensland, Australia.
These Terms and Conditions constitute the entire agreement in respect of the use of this website and the items and services offered via the website.
These Terms and Conditions are subject to change without notice.
The Purchaser must be over the age of 18 to enter into a contract for supply of products by the Company.
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The Company ABN number is 47 284 313 401.
Minimum Order
No minimum order quantity applies to a retail Purchaser.
A minimum order value of AUD100.00 excluding postage & handling applies to Australian approved wholesale account holders.
Products
Every effort is taken to ensure that all products displayed online are accurately represented however the Company does not guarantee that variations in colour, typefaces and layout may be experienced when viewing from different monitors and applications.
Pricing
All prices published online are quoted in Australian dollars (AUD) and exclude GST. The Company is not currently registered for GST. The Company reserves the right to alter prices from time to time without prior notice.
The Company makes every effort to ensure published prices and product details are correct at all times. If it becomes apparent that an error has occurred, the Company reserves the right to reject the Purchaser’s order and provide the opportunity for the Purchaser to request a new order at the correct pricing. Alternatively, the Purchaser may request a full refund.
Customers outside Australia will not be charged GST (Australian Goods and Services Tax). International freight will be charged at checkout; however any customs entry duties or sales tax will remain the Purchaser’s responsibility.
Wholesale
Credit terms and wholesale prices are available for approved wholesale Purchasers. Full payment must be received by the Company within 30 days from the date of invoice unless other arrangements have been made in writing by the Company. The Company reserves the right to suspend the delivery of further goods if the terms of payment are not strictly adhered to by the Purchaser. Any expenses, costs or disbursements incurred by the Company in recovering any outstanding monies including debt collection agency fees or solicitor’s costs shall be paid by the Purchaser along with the outstanding debt due.
If the Purchaser defaults in the payment outstanding to the Company, all monies owing for goods delivered shall be payable forthwith and credit facilities may be withdrawn without prior notice by the Company. Amounts not paid by the Purchaser by the due date may be subject to an additional interest charge of 10% calculated daily on the full debt plus the outstanding amount.
Property of any products supplied by the Company to the Purchaser shall not pass until the products have been paid in full.
In the event of non-payment, if an application for the winding up of the Purchaser is filed, if the Purchaser is placed into liquidation or official management of a receiver and manager or an agent in possession is appointed, if placed under administration; the Company (prior to the full payment for the products) is irrevocably authorised to enter the Purchaser’s premises and remove any products which are owned by the Company, and the Purchaser shall be liable for all costs incurred by the Company in exercising the right of retrieval, including all legal costs.
Payment by PayPal and Credit Card is accepted online. Where the terms above are not met the Company reserves the right to cease wholesale trade with the Wholesale Purchaser.
Shipping
Every endeavour will be made to ship your order as quickly as possible and quite often we may improve on the below timeframes. Postage costs will be calculated on checkout.
Small orders: Shipped in 1-3 business days
Large or personalised orders: 5-7 business days
If an order is affected by a stock availability, the Purchaser will be contacted via email as soon as possible.
The Company cannot be held responsible for orders lost or damaged during transit. It is advisable to request your purchase be shipped to an address where someone will be available to collect the parcel or request shipment to a post office box.
Postage & Handling
Postage and handling is additional and will be added to the order at checkout.
Secure Payment
Payment by PayPal and Credit Card is accepted online. Credit card details are not recorded or stored in the Company’s database.
Alternatively, payment can be made via Direct Deposit. Banking details will be provided on request.
The Purchaser’s order is processed once payment is confirmed.
Returns
The Company takes pride in the quality of products and makes every effort to ensure the Purchaser is completely satisfied with their purchase. However no refund or exchange is offered for colour match, customised purchase or change of mind so please choose carefully.
The only exception relates to faulty items which must be reported and returned within 10 days of purchase at the Purchaser’s expense. Items cannot have been soiled or damaged by the Purchaser. Procedure is as follows:-
- Email sales@uniikki.com.au providing your details and information of the product you wish to return
- Obtain a return authorisation number and return address
- Ensure you include the return authorisation number with your faulty item
- Once the return has been approved by the Company, the replacement product will be despatched to the Purchaser at no additional cost
Should the Company be responsible for an error in production of an order, following receipt of the returned product/s, the order will be reproduced and despatched to the Purchaser at no additional charge to the Purchaser.
Privacy
Information collected is only used for identifying orders placed with the Company and to ensure customers receive the best possible service. Personal details will not be released to any third parties unless required by Australian law to do so, or if the Purchaser contravenes our Terms and Conditions.
The Company may from time to time send the Purchaser emails regarding our products and other relevant information. Simply email the Company if you do not wish to continue receiving this type of information via email.
The Company may use technology to track the patterns of behaviour of visitors to our site. This can include using cookies which would be stored on the visitor’s browser. The information collected in this way can be used to identify the visitor unless you modify your browser settings.
Indemnity
The Purchaser agrees to fully indemnify, defend and hold harmless the Company, it’s officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable lawyer’s fees, resulting from any breach of these Terms and Conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your internet account.
